Expert Training - Carefully Designing Your Training
Program for the Exact Results You Want!

Karla's training programs and training seminars are designed with one thought in mind: Making YOU Successful. She works with you to customize a program that meets your specific needs.

Time Management Training

	When Karla was in the seventh grade, she had a to-do list tatooted on her forehead so teaching time management skills is one of her natural talents.
Karla's time management training is a expert blend of time management principles, and time management theory as well as practical, tactical advice for getting more done in less time every day of your life. When you follow the principles in her signature course, Manage the Chaos, you get results plus!

Time Management Using Microsoft Outlook Training

Time management using Microsoft Outlook is a niche for Karla as she helps managers
	and employees alike become experts in using the software, thus increasing personal and team organization. Following Karla's proprietary Time For Results principles, you'll be amazed at how much more gets done every day. Nothing slips through the cracks. Visit www.TimeForResults.com

Get regular time management and Microsoft Outlook ideas by visiting Karla's new blog, www.MyBrokenClock.com.
Don't forget to leave your comments and suggest ways that all readers can
improve their effectiveness.

Workplace Power Training

Workplace Power training turns storming and norming teams into high performance machines by teaching the nuances of team work. Design your own curriculum by choosing from modules on communication, conflict, difficult conversations
and productivity.

Personalities

The Human Behavior Depuzzler is an important part of any team building training. This assessment regularly gets rave reviews of "Right on!" "That descirbes me to a tea!" "Oh...now I understand why no one wants me on their team!" Taken online, the Depuzzler is a critical component of getting teams to value the strengths of other individuals and be forgiving on the limitations other team members might have. Any management training, supervisor training or

employee training is not complete without this program.

Easy & Effortless Difficult Conversations

	Make difficult conversations easy and effortless with these tips and techniques for talking about differences of opinions, confronting bad behavior, and discussing bruised feelings. Through a myriad of techniques, this communication training teaches teams to have learning conversations as they move from conflict to collaboration. Presented as
part of your comprehensive corporate training program, this communication training has immediate and long-lasting results.

Customer Service

Scoring a "10" in Customer Service helps teams handle those "moments of truth" when the customer can leave satisfied or unhappy. Customized to your organization, this customer service training program helps everyone in your organization deliver terrific customer service to external customers as well as internal customers. The training brings a decided boost in morale.

Change and Creativity

The 21st Century will be ruled by people who are creative! When it comes to ruling the future, change and creativity are siblings skipping down the sidewalk together. This program makes change part of your organizational culture and helps team members find creative solutions to nagging problems. With this training, teams discover innovative ways to better products as they look for more than one right answer, listen to the ideas of others, and open their minds to possibilities.

Positive Attitudes and Stress

Team training is never complete without instruction on how to maintain a positive attitude and reduce stress. The premise of this training is that you can change your world by changing your viewing point! When you combine the right thinking plus the right actions, miracles happen! Visit www.iExpectSuccess.com

For more information on bringing one of these programs to your organization, call 770-923-0883 for a complimentary consultation.